//ACG Automation Lab
All automation ideas
Client IntakeLowMVP 4–7 daysBudget from €600

Client Request Intake

Turn scattered customer requests into structured, complete records — automatically.

For garages, contractors, service companies, field service businesses.

Request a free automation check
01

The problem

Customer requests arrive through website forms, email, phone notes, WhatsApp or Telegram. Important details are missing and staff spend time asking the same questions again.

02

Why it matters

Every incomplete request means another round of back-and-forth before work can start — and the customer who waits is often the one who calls someone else. A clean intake step protects your response speed and stops good leads from slipping through the cracks.

03

How automation helps

The system collects the request, extracts key details, asks missing questions, creates a structured record and notifies the right person.

04

Example workflow

  1. 1Message or form arrives
  2. 2AI extracts customer, service need, urgency and contact details
  3. 3Missing questions are asked automatically
  4. 4Request is saved to CRM, Trello, Google Sheet or Supabase
  5. 5Telegram/email notification is sent
05

Tools that can be connected

Website formTelegramEmailGoogle SheetsCRMn8n
06

Typical result

Faster response time, fewer incomplete leads and less manual copying between tools.

07

Start small

Start with one request channel and one destination database.

You don't need a big system on day one — we start with one process and grow it only when it earns its place.

Have a similar process?

Start with a free automation check. Describe one repetitive task, and we'll show what can be automated first.

Request a free automation check
More

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